Quality Policy

We are committed to meet the expectations of our customers, through our well-designed and established service delivery system, that is sensitive and accommodative to continuous technology up gradation and value analysis. We shall continuously strive to improve the effectiveness of our quality system.

To achieve this goal, our impetus will be towards the following:

  • Optimal utilization of men, machine, finance and resources
  • Provision of safe working environment
  • Planning systems for effective implementation
  • Strong organizational support through human resource development
  • Development of reliable vendors for a higher degree of Quality Assurance
  • Adherence to project completion schedules

Adhering to the blueprint

Over the years, Shapoorji Pallonji has emerged as one of the most quality-conscious construction companies. Here are a few reflections of the same:

  • We are the first construction company to have earned the ISO 9001 Certification
  • We are the first construction company to have employed Knowledge Management as a strategy
  • We are the oldest company with a legacy of 147 years
  • We were the first company to enter the Middle East (Oman Palace) in the 1970
  • We were the first company to construct the tallest residential building in India (60 floors)
  • We have unparalleled access to trained manpower from our vast subcontractor chain
  • We conceive and implement intensive and holistic training programmes across all levels of our organisation
  • We have a formidable reputation of completing and delivering projects before the stipulated deadlines
  • We constructed the first desulphurization plant in India


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